The purpose of this statement is to ensure that The Open College operates to the highest standards and in line with our ethos of continuous improvement to ensure that we offer best practice programmes and services to our students and clients. We strive to continue to be recognised as a centre of excellence in the provision of Distance Learning and Development activities.
The Open College is committed to developing, maintaining and monitoring a rigorous Quality Assurance System to underpin our activities in terms of:
This Quality Assurance serves to monitor, evaluate and improve the services we offer. It ensures fair and accurate assessment of Learners and involves an Authentication Process which allows for independent monitoring of assessment practices.
The Open College respects the right of all to access learning and strives to reduce any barriers which may arise regarding access to learning.
We are committed to communicating effectively with Learners at every step of their learning experience in order to both enhance their learning experience and to encourage feedback. We operate an Appeals system which facilitates learners who wish to appeal either assessment results or assessment processes.
The Open College is built on the strength of the knowledge skills and experience of the team involved. We support the Continuous Professional Development of our staff members in order that they can realise their full potential.