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The Open College is delighted to announce the launch of our brand new Supervisory Management (FETAC/QQI Level 6) award.
This newly validated FETAC/QQI Supervisory Management course, equips existing Team Leaders and Supervisors (and those considering a career in managing people) with skills to lead and supervise teams successfully.
Students will learn how to:
(1) analyse situations and make decisions,
(2) develop quality customer service plans,
(3) plan and organise people, and
(4) understand the role of strategic planning and change management.