Supervisory management N32904 - Level 6

Supervisory Management (QQI Level 6) – NEW

€498 €249

    • Course Fee: New Launch Offer: €249
    • Award:QQI / FETAC Level 6 Certificate in Supervisory Management (6N4329).
    • Format: Distance Learning course supported with fully qualified tutors & accredited by QQI.
    • Students can complete this course within 3 months which is ample time and can start it at any time of the year that is convenient. If students need to extend this period for any reason during or near the end of the course they can request an extension through the college.


    Course Description

    This newly validated FETAC/QQI Supervisory Management course, equips existing Team Leaders and Supervisors (and those considering a career in managing people) with skills to lead and supervise teams successfully.

    Students will learn how to:

    (1) analyse situations and make decisions,

    (2) develop quality customer service plans,

    (3) plan and organise people, and

    (4) understand the role of strategic planning and change management.

    This distance learning, QQI accredited course means that Students can study flexibly at home, or at work, and can gain an Internationally Recognised Qualification. The course is designed for those working in Large Companies, SMEs or the Public Sector.

    Course details


    Topics covered include:

    Unit 1:

    • The History of Modern Management
    • Functions of Management and the Management Hierarchy
    • Supervisor in the Hierarchy of Management
    • Roles and Responsibilities of Supervisors
    • Some Guidelines for New Managers to Manage and Up Skill Themselves to Succeed in Their New Role
    • Leadership and What is a Leader?
    • The Importance of Effective Communication for Managers
    • Time Management for Managers
    • Delegation
    • Team Building.


    Unit 2:

    • Staff Code of Conduct
    • Performance Management and Tools to Measure Employee Performance
    • Membership of Trade Unions/Trade Associations (from the perspective of both employees and employers)
    • Management of Records and Maintenance of Logs and Work Schedules
    • Advantages and Disadvantages of In-House Vs Contract Staff.


    Unit 3:

    • Data Protection
    • Risk Management
    • Budgeting and Preparation of Departmental Budgets.


    Unit 4:

    • Selection and Recruitment of New Employees
    • Planning and Conduct of Training and Development of Staff
    • Management of Conflict in the Workplace
    • Management and Organisation of your Department/Staff to meet the Goals and Objectives
    • Customer Care and Maintenance of High Service Delivery Standards.


    Who should complete this course?

    • Existing Team Leaders and Supervisors who wish to gain a formal accredited qualification.
    • Newly appointed Team Leaders and Supervisors who wish to learn how to manage people and teams.
    • Managers in business who have direct reports and wish to learn best-practice techniques for managing people.
    • People who wish to gain a professional, accredited qualification in the subject matter by home study distance learning.


    Entry Requirements / Prerequisites:

    • Leaving Cert or equivalent, and/or relevant Life or Work Experience.
    • As this programme is delivered through distance learning, students must be capable of studying on their own initiative.



    • This course is assessed through Portfolio/Collection of Work (40% of Marks) and a Skills Demonstration (60% of Marks)
    • All work submitted must be your own work. There is no exam with this course.
    • As part of our quality assurance, student assessment work will be marked by an Internal Assessor, then checked by an Internal Verifier and an independent FETAC External Authenticator.


    Skills Demonstration Overview:

    • Conduct an interview process whereby the learner will be required to shortlist and screen candidates for a given job.
    • Prepare and deliver induction training for the new staff.
    • Coduct a performance review for three employees, identifying opportunities for training and personal development.
    • Prepare a report for stakeholders of the company and relevant parties detailing the process for staff recruitment, selection, training and performance reviews.


    Portfolio/Collection of Work Overview:

    This will consist of a portfolio or collection of work written over a period of time on the recruitment process and training. It would involve planning, identifying goals, issues and challenges encountered, communication effectively, maintaining a work diary. Finally it would involve evaluation of the candidates’ own performance.

    A reflective account and supporting documentation will be compiled by candidates, including details of candidates’ work and interaction with others in the service.


    Progression to Further Studies:

    • This course leads to a level 6 award on the National Framework of Qualifications.
    • Students who successfully complete this programme may use this Level 6 credit towards the FETAC Advanced Major Award in Management programme (6M4587).



    • Following successful completion you will receive a QQI Level 6 component Certificate in Supervisory Management (6N4329) from QQI.
    • QQI (Quality & Qualifications Ireland) is the national awarding body for further education and training in Ireland. The Open College is registered with QQI to offer programmes leading to QQI awards in the National Framework of Qualifications in Ireland. Click here for details of the National Framework of Qualifications.
    • Click here for more detailed Accreditation information.
    • There is a €85.00 registration fee payable to include administration, moderation and QQI certification.

    QQI Distance Learning Courses

    Location & Dates

    This Supervisory Management (QQI Level 6) 6N4329 course is completed through Distance Learning Course and there are no lectures to attend.

    Students can complete this course within 3 months which is ample time and can start it at any time of the year that is convenient. If students need to extend this period for any reason during or near the end of the course they can request an extension through the college.